Data protection information for business contacts

and the website of DigiKoo GmbH


In the following, we are happy to inform you which information we process about you and how we handle this information. The protection of your personal data is of particular importance to DigiKoo GmbH. Personal data within the meaning of this data protection information is all information that has a connection to your person. These are in particular your contact details as well as the data in connection with our communication ("personal data").

DigiKoo GmbH
Opernplatz 1
45128 Essen

Contact our data protection officer: or stating the aforementioned postal address (keyword "data protection")

Purpose of data processing and data categories required for this purpose

Contact forms
When you visit our website, you have the opportunity to send us a contact request via contact forms. We generally use this personal data to answer your inquiries, to clarify queries or to provide you with access to special information or offers.

  1. Surname, first name
  2. E-mail address and/or telephone number
  3. Address
  4. If applicable, company affiliation
  5. Your request, your comment, your request

The processing of your personal data is carried out in our mutual legitimate interest (in accordance with Art. 6 Abs. 1 lit. a DS-GVO).

If you have explicitly given us your consent to the use of your data in order to continue to provide you with information from DigiKoo GmbH in the future, we will process your data on the basis of consent (Art. 6 Abs. 1 lit. a DS-GVO).

You have the right to revoke your consent at any time with effect for the future.

If necessary, we need your personal data to make it possible for you to visit our website. For more information, see the section Use of log files and cookies.

Log data and cookies
Each time the website is accessed, DigiKoo GmbH collects data and information through an automated system in order to enable the functioning of the website. This data is stored for a short time in the log files of the server.

The following data is collected:

  1. Information about the browser type and version used
  2. User's operating system
  3. Internet service provider of the user
  4. IP address of the user
  5. Date and time of access
  6. Websites from which the user's system reaches our website (referer)
  7. Websites accessed by the user's system via our website.

Websites accessed by the user's system via our website. The processing of the IP address serves to protect against or traceability of hacker and cyberattacks. The processing of the remaining data serves to provide the contents of our website, to ensure the functionality of our IT systems and to ensure the functionality of the website. The data of the log files are always stored separately from other personal data of the users and deleted or anonymized after seven days at the latest.

This processing of your aforementioned data takes place on the basis of our legitimate interest (in accordance with Art. 6 Abs. 1 lit. a DS-GVO) in the proper and secure operation of the website, also in your interest. We take your interest worthy of protection into account through measures for anonymization and pseudonymization.

Your personal data will be deleted after 7 days at the latest, unless DigiKoo is legally obliged to store it or the storage is permitted on the basis of a legal justification.

This website does not use cookies.


DigiKoo GmbH takes precautions to ensure the security of your personal data. Your data is conscientiously protected against loss, destruction, falsification, manipulation and unauthorized access or disclosure.

Fan pages and social media channels
We maintain company presences (so-called channels or fan pages) on the social media portal LinkedIn. 

By presenting our company on social media portals, we want to seek active communication with you and offer you the opportunity to find out about our company's products and services via this channel. In addition, we use social media portals to carry out marketing measures.
If you use the contact options to us on these social media portals, we process the data you provide here to process your request, which is the reason for your contact, and to answer your questions. Your feedback and responses on the portals also serve us to further develop and improve our product portfolio.

The operators of the social media portals provide our company with statistical data (so-called "page insights"), which give us information about the user activities in our corporate presences. As part of marketing measures, we use the options provided by the social media portals for addressing specific target groups ("targeting").

We process your personal data on the basis of our legitimate interest in communicating with you, in continuously optimizing our corporate presence and in carrying out efficient advertising measures. If the processing is necessary for the performance of a contract with you or for the implementation of pre-contractual measures, we process your personal data on this basis.
We store your personal data as long as this is necessary for the processing of your respective request or we are entitled or obliged to store it due to legal requirements.

The social media portals are not operated by us, but by the respective service providers under their own responsibility. The product sovereignty and product design of the social media portal lies with the respective social media portal operator, depending on the platform. We have no influence on the data and data processing operations collected by the service provider, nor are we aware of the full extent of the data collection, the purposes of the processing or the storage periods. Only to the extent that the social media portals process personal data based on our instructions in certain cases, do the social media portals process your personal data under our responsibility as our order processors.

We would like to point out that the processing of personal data in countries outside the European Union and the European Economic Area, in particular in the USA, cannot be ruled out. Under certain circumstances, this may be associated with the risk of more difficult legal enforcement, which represents a risk for the individual user.

For the collection, processing and use of data by the operators of the social media portals, we refer to their privacy statements:
- LinkedIn (LinkedIn Ireland Unlimited Company): 

Data recipients, service providers and data transfer to third countries

If it makes sense or is necessary in the context of our business relationship and you have not objected, we will also pass on your contact details (name, address, e-mail and telephone number) within the Westenergie Group and the E.ON Group. DigiKoo obliges commissioned service providers (such as IT service providers) to comply with data protection and security requirements.  DigiKoo has individual tasks and services carried out by carefully selected and commissioned (IT) service providers who are based outside the EU. Therefore, a transfer of personal data to third countries takes place. The transfer to third countries takes place in compliance with the data protection requirements of the EU and national law. For this purpose, data protection agreements corresponding to the legal requirements are contractually defined with the contractual partners in order to establish an adequate level of data protection (EU standard contractual clauses).

Data is stored exclusively within the EU.

Your rights

We are happy to provide you with information about whether and which of your personal data is stored by us and to whom we have passed it on. In accordance with the statutory provisions, you can assert the following further rights: correction, deletion, restriction of processing (blocking for certain purposes), data transfer and objection to processing, in particular for purposes of advertising, market or opinion research.

If you have given us your consent, you have to revoke the possibility of consent at any time with effect for the future. The lawfulness of the processing of your data until the revocation remains unaffected by a revocation.

In addition, you are free to contact the competent supervisory authority of the State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia (P.O. Box 20 04 44 in 40102 Düsseldorf, for data protection issues.

We store your data until the respective legally defined retention period. We will then delete your personal data insofar as it is not required to carry out further business processes.  Contact requests are deleted two years after the last contact.